Hurricane Ian caused extensive damage to our property, including our elevators. The insurance adjuster we hired to help us with all our claims referred us to Balagan Consulting to assist with the elevators. Balagan Consulting has been beyond helpful in providing industry knowledge and resources for our Board and our current elevator company to get our claim finalized and return our elevators back to operations as quickly as possible.

We recently had one of our elevators down for over one month because our elevator maintenance company told us that this elevator needed an expensive repair due to obsolescence. The Asset Manager of our company recommended I call Balagan Consulting for assistance. Balagan was able to do some research for us and confirmed that the part needed to return the elevator to service was not obsolete and we had the elevator back up in running for our residents within one week thanks to hiring Balagan Consulting.

A few years ago we had our 3 traction elevators modernized by one of the large, global elevator companies. Ever since the elevators were completed the Association experienced multiple problems with the reliability of the elevators. The Association hired various elevator consultants and also switched to other elevator maintenance companies hoping things would get better. The Regional Director of our management company recommended Balagan Consulting as a resource to help us work with our current elevator company as the Board was reluctant to just switch elevator companies again. Balagan Consulting has been a great partner working with the current elevator company, the Condo Board and myself to successfully work thru not just our elevator performance issues but insuring we have valid elevator certificates in a timely manner.

Our building had water damage that caused one of our elevators to not be able to operate for some floors in our building for over two months. This is a particular issue for us as our private elevators open directly into our residents units and not a common hallway like more traditional buildings where multiple elevators can provide access to a particular floor. One of our unit owners recommended that we reach out to Balagan Consulting. Balagan was able to review all the proposals submitted, provide input on fair market pricing and thankfully within few weeks we had this one elevator for our residents back up and running.